Shipping policy

At Vivid Moment Studio, we strive to provide our customers with the best possible service. Please review our shipping policy to learn more about our shipping options, rates, and delivery times.

Shipping Options

We offer shipping within the United States and Canada. We currently use USPS as our primary shipping carrier, but we reserve the right to use other carriers at our discretion.

Shipping Rates Shipping rates are calculated based on the weight and destination of your order. Shipping rates will be calculated at checkout and added to your order total.

Delivery Times

We make every effort to process and ship your order as quickly as possible. Orders typically ship within 1-3 business days after payment is received. Delivery times vary depending on the shipping method selected and the destination of your order.

For orders shipped within the United States, delivery times typically range from 2-5 business days. For international orders, delivery times can range from 1-4 weeks depending on the destination and shipping method selected. Please note that these are estimates and delivery times may vary depending on factors beyond our control, such as customs delays or weather conditions.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the delivery status of your order.

Shipping Restrictions

If you wish to order outside of our normal shipping destinations, please contact us at orders@vividmomentstudio.com

Some countries may have restrictions on certain products or materials. It is the customer’s responsibility to ensure that the products they are ordering comply with any import restrictions in their country.

Thank you for choosing Reborn Silicon Dolls. If you have any questions or concerns about our shipping policy, please contact us at support@rebornsilicondolls.com.